FAQs:
Q1. How do I refer my friends
A: You can earn upto Rs. 100 by referring your friends to install any of our App in their android devices. To refer your friend, Click on “Refer and Earn” option in the menu, send the unique code to your friend using Whatsapp or any other texting app.
You will earn the referral bonus as soon as your friend completes his first offer.
Q2. I signed up using a referral code but did not receive the referral bonus.
A: The referral bonus is credited once you successfully complete the first offer. The reward will be credited for both the offer and for using the referral code.
Q3. I referred my friends but did not receive the referral reward.
A: The referral bonus is credited once your friend successfully completes his first offer. The bonus shall be credited into his as well as your wallet thereafter.
Q4. I have downloaded an app but did not get any reward.
A: You have not got reward for the offer due to any of the following reasons.
- If the app was already installed on the device in the past.
- No Internet connectivity
- Delay in response from the advertiser end.
- Non completion of the instructions mentioned in the offer details.
Q5: Why is my offer pending?
A: When you install an app or complete an offer, but due to some reason, we do not receive confirmation from the advertiser, then the status of the offer shows ‘Pending’.
The status can be pending due to multiple reasons.
- If the app was already installed on the device in the past.
- No Internet connectivity
- Delay in response from the advertiser end.
- Non completion of the instructions mentioned in the offer details.
Q6: How much time does it usually take for the pending offer to complete?
A: It usually takes upto 30 mins but in some extreme cases it might take upto 24 Hrs.
Q7: Money has been debited from my wallet but recharge failed.
A: Don’t worry, your money is safe with us. If your number was not recharged, the money shall be credited back into your app Wallet within 72 Hrs. If not, contact us.
Q8: How do I redeem the money I’ve earned?
A: You can transfer your hard earned rewards into your paytm wallet & recharge your mobile or pay your utilities, it’s upto you.
Q9. What maximum amount can be redeemed at a time?
A: You can redeem upto Rs. 100 in one transaction. You can either recharge your mobile or pay your utilities.
Q10. What is the maximum amount we can keep in our app Wallet?
A: There is no limit in the amount of money you can keep in your wallet. Keep as much as you can earn. Simple, isn’t it.
Q11. I’ve factory reset my phone. Now i can’t login into my account. All my money is lost. What do I do?
A: You can’t login into your account using old credentials after factory reset. We won’t be able to transfer the money from your old account to your new account that you have lost due to factory resetting your phone.
Q12. How much money can be earned from playing games?
A: Earning rewards by playing games is totally up to you. The more you play the more you earn.
Q13. The rewards I earn from playing games vary every time?
A: Rewards are operated from our end on the probability basis, that’s why they vary every time.
Q14. I did not receive my reward for playing games?
A: Sometimes because of slow network connectivity, you will receive your rewards with some delay, but rest assured you will receive them eventually. So keep watching.